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| Is MetadataMagic compatible with FileMaker Pro 7/8/8.5? |
| No. MetadataMagic 2.0 and earlier will not process fp7 files. |
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| When I buy MetadataMagic, can my license key be registered to the company I work at, rather than to myself? |
MetadataMagic is a single-user product. We do not issue license keys for this product in the name of a group or organization; we issue licenses in the name of an individual only.
For workplace situations in which several people need to access MetadataMagic we offer a substantial discount for each additional user you may wish to add to your license. The cost per additional user is 20% of the value of your MetadataMagic package. See the footnotes of the Purchase page for details.
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| I need MetadataMagic for FileMaker Pro 7/8.x/9! Is an upgrade to MetadataMagic in the future? |
| There may be an upgrade to MetadataMagic to address compatibility with .fp7 format. We have made significant strides in its development, but we do not yet have even a speculative release date. We'll issue a general announcement as soon as it becomes available.
Be assured that we will deliver a tool with the quality and usefulness that has made MetadataMagic for prior versions such an essential developer tool.
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| Should I buy MetadataMagic now or wait? What will be the upgrade policy? |
| Due to the different data structures, processing, and presentation required, MetadataMagic for FileMaker Pro 7/8.x/9 will only be able to process fp7 files. In essence it will be a new, separate product. Therefore, buy MetadataMagic 2.0 now if you need to work with fp5/fp3 files (especially if you need to deal with the fp7 conversion issues).
Existing customers will qualify for a discounted upgrade price, regardless of when they purchased the prior version of MetadataMagic. |
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| Will you be terminating support of MetadataMagic for FileMaker Pro 6? |
| As many fp5 based solutions will be in use for a long time, New Millennium Communications will maintain support and availability of MetadataMagic for FileMaker Pro 5/6 for as long as there is sufficient demand. |
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| We have a number of users who access FileMaker via a server. Can MetadataMagic run on the server?
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| No. MetadataMagic runs on a local computer, where it can process local files (such as a copy of a recent backup of the server files). The users of your solution probably have no need to use MetadataMagic; typically it is only the developer that will use it. |
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| I notice the pricing is according to the number of files. Is it possible to only examine a few files at a time or must they all be done simultaneously? Say we have 60 files, do we really need a 60 file license? |
The number of files purchased is the maximum number to be concurrently processed. Usually, those are all of the inter-related files in one single solution.
If you process fewer files (by excluding some related files), you will observe a number of errors of the type "related file is missing". This might not be a serious problem when investigating a particular issue in a well-known solution, but in the case where you are trying to learn the details of the solution, this is likely to be a substantial hindrance. You can explore this effect by using the free demo, which is limited to processing 3 files at a time.
That said, it is fairly common to have multiple independent solutions on one FileMaker Server -- e.g. 30 related files in an accounting solution, 20 related files in a manufacturing solution, and 10 miscellaneous independent files. As long as those solutions are not inter-related then you could use a 40 file license (a 40 file license being capable of processing the largest solution in the above example) and process the various sets of files separately. |
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| When I try to register MetadataMagic on my Mac, I get this error message: "Registered, but could not save to Registration.key file due to error: -5000 MetadataMagic_PI 2.0.3". |
| "Error -5000" indicates a Mac OS X privilege violation.
To store the registration data, a file is created in the "FileMaker Extensions" folder in the FileMaker application folder (the same place you installed the MetadataMagic plug-in).
If the Mac OS X account you are using does not have privileges to write to this folder, the file cannot be created due to the privilege violation, so the registration data is not saved.
This might happen if FileMaker Pro was installed using a different account than the one you are using.
To solve this problem you could: a) Change the privileges for the "FileMaker Extensions" folder to allow read-write access for your account; or b) Log-in with the same account that owns the FileMaker Extensions folder, and register MetadataMagic.
After the registration data is saved successfully once, the file does not need to be written again, so you can revert your account/privileges if you wish. |
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